1.1. This agreement (hereinafter referred to as the “Agreement”) governs the use of the Versently mobile application (hereinafter referred to as the “App”) and is entered into between the user (hereinafter referred to as the “User”) and VERSENTLY CONCIERGE SERVICES L.L.C, registered at Dubai, Naif, ABRAJ CENTER, office 404-85 (hereinafter referred to as the “Company”). 1.2. The App is an aggregator platform allowing users to book personalized tours with guides (hereinafter referred to as “Guides”). 1.3. By installing and using the App, the User agrees to the terms of this Agreement. 1.4. Upon purchasing access to the App, the User is granted the ability to perform five actions (requests for meetings with guides) without time limitations. These actions include selecting a route, a guide, a vehicle, and sending a request for accompaniment. The User may use these actions at any time after purchasing access. Once the limit of five actions is reached, access to additional features may be restricted until the next purchase.
2.1. To use the App, the User must register by providing accurate information. 2.2. The Company reserves the right to block or delete the User’s account in case of violation of this Agreement.
3.1. The User has the right to: • Use the App according to its purpose. • Request support in case of questions. 3.2. The User undertakes to: • Provide accurate information. • Not violate the rights of third parties. • Follow the rules of conduct specified in the App. 3.3. The Company: • Provides the operation of the App. • Is not responsible for the actions of the Guides or Users.
4.1. Payment for services is made through integrated payment systems. 4.2. Refunds are possible according to the rules set in the App.
5.1. The Company is not responsible for the quality of services provided by the Guides. 5.2. The App acts solely as a platform for connecting Users with Guides.
6.1. The Company processes personal data in accordance with the Privacy Policy.
7.1. All disputes are resolved through negotiations, and if not settled, through judicial procedures in accordance with the laws of the United Arab Emirates in the courts of Dubai.
8.1. The Company reserves the right to modify the terms of the Agreement by notifying Users through the App.