Frequently Asked Questions

Versently is an international lifestyle app for curated city routes: restaurants, galleries, museums, and walks. A user sets the scenario, and a lifestyle guide helps bring it to life with a focus on atmosphere and aesthetics.

“Show online” option

In your profile settings there is a toggle called SHOW ONLINE.

• If it is turned ON — your profile is visible in the general list of guides. Clients can find you directly, view your profile, and choose you for a tour.

• If it is turned OFF — your profile is hidden from the general list. However, you can still respond to requests in Orders → Incoming. In this case, clients can only choose you via your responses, not directly from the feed.

This option lets you control your visibility: whether you want to actively receive new requests or stay more “behind the scenes”, responding only when you feel like it.

Profile settings — Show Online toggle

How to confirm a tour in the app?

  1. 1.Receiving a request

    When a user creates a tour in your city, you receive a notification. The request appears in Orders → Incoming.

    In the tour card you will see: the city, date and time, client’s name, selected place, and a photo of the client/location.

    Receiving a request — скриншот 1
  2. 2.Accepting a tour

    To respond:

    • Tap “Accept” in the tour card.

    • Review the cancellation and payout terms.

    • Tap “Confirm”.

    After that, the tour status will change to “Pending”, and the client will receive your response.

    Accepting a tour — скриншот 1
    Accepting a tour — скриншот 2
  3. 3.Client confirmation

    A client may first write to you in chat and clarify the details — or choose you for the tour right away.

    Once the client confirms, you’ll receive a notification and the chat with them will open.

    Client confirmation — скриншот 1
    Client confirmation — скриншот 2
  4. 4.Discussing the details

    When the chat becomes available, start a light conversation:

    • Introduce yourself and keep the conversation friendly.

    • Clarify what kind of places and format the client is interested in.

    • Discuss the budget of the lifestyle tour and agree on the amount before issuing an invoice.

    Any changes (date, time, place, amount) are recorded via the bar at the top of the chat.

    Discussing the details — скриншот 1
    Discussing the details — скриншот 2
    Discussing the details — скриншот 3
  5. 5.Setting the price

    In the “Specify the cost” block:

    • Enter the price of the tour (for example, 500 EUR).

    • Below you’ll see the amount calculated with commission (you receive 70%).

    • Tap Save — the invoice will be sent to the client in the chat.

    Setting the price — скриншот 1
    Setting the price — скриншот 2
  6. 6.Payment and the meeting

    The client pays for the tour via the app. After payment:

    • The tour is pinned to your profile.

    • At the agreed time you meet and follow the planned route.

  7. 7.Completing the tour

    After the tour ends, the funds are held in the app.

    To withdraw your payout, send a request to support — the team will review the tour and transfer the payment to your account.